Overcoming obstacles and optimizing processes - a successful cooperation case with a Thai customer
In March last year, we received an important order from Thailand. However, during the execution of the order, we encountered a series of challenges, including customer holiday celebrations, frequent absences of company managers, and delays in advance payments. In addition, due to the small order quantity, the factory has been unable to resolve the issue of applying for a dangerous package certificate (dangerous goods packaging certificate).
Our solutions to a series of problems are:
Active coordination: Regarding the issue of dangerous package certificates, we conducted multiple rounds of negotiations with the factory to emphasize the importance of customer orders and explore various possible solutions.
Transparent Updates: We ensure regular progress updates are provided to our clients, maintaining transparency to reduce uncertainty and worry.
After our unremitting efforts, we finally solved all related problems in July and successfully shipped the products to Thailand. Customers appreciate our problem-solving expertise and ongoing communication, and are satisfied with the final product quality and delivery efficiency.
Hydroxypropyl Methyl Cellulose introduction
Hydroxypropyl Methyl Cellulose is non-ionic cellulose ether made by matural high polymer cellulose as raw material and series of chemical processing. HPMC is used in various applications such as construction and many other areas.
Hydroxypropyl Methyl Cellulose application
In the formulation of building materials, it can be used for
1) Water-resistant putty powder
2) Cement mortar
3) Bonding of cement-based bricks, tiles and base bricks
4) Plaster based on gypsum board